Privacy Policy

We collect information only when you choose to give it to us:

• Contact form: name, organisation (optional), email address, phone number (optional), subject and message.
• Emergency response form: name, email address, phone number (optional), organisation (optional), the situation you selected, and the detail you provide.
• Event applications: full name, email address, phone number, organisation or position (optional) and the access code you enter, if any. We use them to review your application, to contact you about the event and, if you are approved, to prepare your event tag.
• Event tags: the details above and, only if you choose to add one, a portrait photo for your tag. Photos are resized and compressed on your device before upload.
• Sponsor enquiries: organisation, contact name, position (optional), email address, phone number, the kind of support you are interested in and any message you write.
• Staff ID records: for Cyber Keen staff only, an ID number, name, role, department, photo and card dates, entered by an administrator. Anyone who scans a valid staff card sees that person's photo, name, role, department, ID number and the card's issue and expiry dates on the verification page; that is the purpose of the card. For a card that is not valid, only its ID number and the reason it is not valid are shown.
• Basic visit records: the page path and, where your browser sends one, the website you came from (its domain only). Pages that carry a personal code, such as event passes and ID checks, are never recorded. Our application does not store your IP address, device information or browsing history in its database. Our hosting providers may log technical details such as your IP address as a normal part of running the service.

This website does not set any cookies and does not use advertising or tracking technologies, so there is no cookie banner to accept. Two details are worth knowing:

• Cyber Keen staff who sign in to the administration area have a sign-in session kept in their own browser's storage. Visitors never have one.
• The site's typefaces are loaded from Google Fonts, so when a page loads your browser contacts Google's font servers, which receive your IP address and browser details as part of any web request. No other third-party scripts are loaded.

Contact and emergency submissions are used only to respond to you: to scope an engagement, answer a question, or act on an urgent report. Basic visit records are used only to understand which pages are read, so we can keep the site useful. Event application details are used to review your application, to issue and verify your event tag and to admit you on the day; your photo is shown on your tag only. Sponsor enquiries are used only to respond to the organisation that sent them.

Submissions, event applications, event tags, sponsor enquiries and visit records are stored in a managed Supabase database (tag photos in private file storage) with access restricted to authorized Cyber Keen operators, protected by row-level security policies enforced at the database layer. If email delivery is configured, a copy of a submission is also sent to the relevant Cyber Keen mailbox.

Only authorized Cyber Keen operators can read stored submissions, applications, sponsor enquiries or visit records. We do not sell, rent or share your information with third parties for marketing. Information may be disclosed where required by Nigerian law or a valid legal process.

Contact and emergency submissions are kept for as long as needed to respond to you and to keep a record of engagements, and are removed when no longer needed. Event applications and sponsor enquiries are kept for as long as they are needed to run the event and to respond to you, and are removed when no longer needed. Event tag photos are deleted after the event they were uploaded for, when our team clears that event's photos; you can also remove your photo yourself from your tag at any time before the event. Basic visit records are kept for as long as they are useful for the analytics summarised in our admin dashboard, and you can ask us to delete them.

Under the Nigeria Data Protection Act and the Nigeria Data Protection Commission's regulations, you can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact info@cyberkeen.com.ng to make a request, and we will respond within a reasonable time.

If this policy changes, the updated version will be published here with a new "last updated" date.

Questions about this policy or your information can be sent to info@cyberkeen.com.ng or write to No: 005 Orji Quarter Gombe, Gombe State-Nigeria; No. A19, Opposite IQRA College of Health, Science and Technology, Fadamar Mada, Bauchi, Bauchi State, Nigeria.